Younglausshop – Shipping Policy
Thank you for choosing Younglausshop for your fitness apparel needs. This Shipping Policy outlines the details of our shipping services, including coverage, processing times, delivery timelines, and related terms to ensure you have clear expectations when placing an order. By purchasing from our website, you acknowledge and agree to the terms outlined below.
1. Shipping Coverage & Cost
We offer free shipping worldwide on all orders, with no minimum purchase requirement. This means you will not be charged any additional shipping fees, regardless of your order value or delivery destination. The free shipping benefit applies to all standard delivery services provided by our partnered logistics carriers.
2. Order Processing Time
After your order is confirmed and payment is successfully processed, our team will begin preparing your items for shipment. Standard order processing time is 1-3 business days (excluding weekends and public holidays). During peak periods such as major sales events, holiday seasons, or high-demand product launches, processing time may be extended by 1-2 business days. We will send you an email notification if there is any significant delay in processing your order.
3. Estimated Delivery Time
Once your order is dispatched from our warehouse, the estimated delivery time is 6-12 business days. This timeframe is an estimate and may vary slightly based on the following factors:
- Destination location: Remote areas or regions with limited logistics infrastructure may require additional 1-3 business days for delivery;
- Customs procedures: For international shipments, customs inspection and clearance processes may cause minor delays, which are beyond our direct control;
- Carrier conditions: Unforeseen events such as weather disruptions, transportation strikes, or high shipping volumes can impact delivery timelines;
- Order complexity: Orders containing multiple items or large-sized products may take a short additional time to process and deliver.
Please note that delivery time is calculated separately from processing time, and the total time from order placement to receipt will be the sum of both periods.
4. Shipping Confirmation & Tracking
When your order is dispatched, we will send a shipping confirmation email to the email address you provided during checkout. This email will include a unique tracking number and a direct link to the carrier’s tracking page, allowing you to monitor the real-time status of your shipment.
If you do not receive the shipping confirmation email within 4 business days of order placement, please first check your spam or junk mail folder. If it is still not found, contact our customer service team at [email protected] with your order number for assistance.
5. Shipping Address Requirements
It is your responsibility to provide a complete, accurate, and valid shipping address (including street name, house number, postal code, city, and country/region) during checkout. We strongly recommend double-checking your address information before submitting your order, as incorrect or incomplete details can lead to delayed, lost, or returned shipments.
If you need to modify your shipping address after placing an order, please contact our customer service team immediately. We can only update the shipping address if your order has not yet been processed or dispatched. Once the order is in the shipping process, we cannot change the delivery address, and you may need to follow our return policy if the shipment is delivered to the original address.
6. Undelivered or Returned Shipments
If a shipment is returned to us due to reasons attributable to you (such as invalid address, unclaimed delivery, or refusal to accept the package), we will notify you via email within 3 business days of receiving the returned package. You will have two options:
- Reshipment: We will resend the order to the corrected address you provide, free of charge;
- Refund: We will process a full refund to your original payment method, excluding any non-refundable items (such as customized products) as outlined in our Refund Policy.
If we do not receive a response from you within 15 days of our notification, we will automatically process a full refund for the order.
7. Shipping Restrictions
We ship to most countries and regions around the world, but there may be temporary or permanent shipping restrictions to certain locations due to local laws, regulations, geopolitical issues, or logistical limitations. If your shipping address is in a restricted area, we will notify you via email within 2 business days of order placement and process a full refund immediately.
8. Force Majeure
Younglausshop shall not be liable for any delays or failures in shipping caused by factors beyond our reasonable control. These factors include, but are not limited to, natural disasters (hurricanes, earthquakes, floods), wars, civil unrest, strikes, labor disputes, customs delays, transportation disruptions, or shortages of shipping resources. In such cases, we will make every reasonable effort to notify you of the delay and provide an updated delivery estimate once the issue is resolved.
9. Contact Us
If you have any questions, concerns, or need assistance related to shipping, please contact our customer service team at:
Email: [email protected]