Younglausshop – Terms of Purchase
Welcome to Younglausshop. These Terms of Purchase (“Terms”) govern your purchase of fitness apparel and related products (“Products”) from Younglausshop.com (“Website”). By placing an order on our Website, you agree to be bound by these Terms, as well as our Refund Policy, Privacy Policy, and other applicable policies posted on the Website. Please read these Terms carefully before making a purchase.
1. Order Placement & Confirmation
When you place an order on our Website, you are making a binding offer to purchase the Products specified in your order. We reserve the right to accept or reject your order in our sole discretion (e.g., if Products are out of stock, pricing errors occur, or we suspect fraudulent activity). Upon accepting your order, we will send a confirmation email to the email address you provided, containing details of your order (e.g., order number, Products, total amount). This confirmation email constitutes acceptance of your offer and forms a binding contract between you and Younglausshop.
If you do not receive an order confirmation email within 1 hour of placing your order, please check your spam folder or contact our customer service team at [email protected] for assistance.
2. Pricing & Payment
All Product prices displayed on the Website are in United States Dollars (USD), and all payments must be made in USD. We reserve the right to change Product prices at any time without prior notice, but such changes will not affect orders that have already been confirmed.
We accept various payment methods, including major credit/debit cards (Visa, Mastercard, American Express, etc.) and PayPal. All payments are processed securely through our trusted third-party payment processors. We do not store full payment card information on our servers. By providing payment information, you confirm that you are authorized to use the payment method and that the information provided is accurate.
3. Shipping & Delivery
We offer free shipping worldwide on all orders, with no minimum purchase requirement. No additional shipping fees will be charged to your order.
Order processing and shipping timelines:
- Order processing: We aim to process and dispatch all orders within 1-3 business days of order confirmation (excluding weekends and public holidays);
- Delivery timeframe: After dispatch, the estimated delivery time is 6-12 business days. Delivery times may vary slightly due to factors such as destination location, customs procedures (if applicable), and carrier delays. We will provide a tracking number via email once your order is shipped, allowing you to monitor the progress of your delivery.
You are responsible for providing an accurate and complete shipping address. We are not liable for delayed or undelivered orders caused by incorrect or incomplete shipping information. If you need to update your shipping address after placing an order, please contact us immediately at [email protected]; we can only modify the address if the order has not yet been shipped.
4. Returns & Exchanges
We offer a 60-calendar-day return period for all eligible Products. To be eligible for a return or exchange, Products must be unused, unwashed, undamaged, and in their original condition with all tags, labels, and packaging intact. Customized or personalized Products, gift cards, and free promotional items are non-returnable unless defective or incorrect due to our error.
To initiate a return or exchange, please follow the procedures outlined in our Refund Policy: contact our customer service team via email with your order number and reason for return/exchange, obtain a Return Authorization (RA) number, and ship the Products back to the specified address. As part of our global free shipping policy, we will cover return shipping costs for all eligible returns.
5. Refund Processing
Once we receive and inspect the returned Products (typically within 3-5 business days of receipt), we will initiate a refund to your original payment method if the return is approved. Refunds will be processed in USD, matching the currency of your original payment.
The estimated timeframe for refunds to reflect in your account is 5-10 business days, depending on your payment provider’s processing times. We will send an email confirmation once the refund has been initiated. If you do not receive the refund within the specified timeframe, please contact your payment provider first, then our customer service team if the issue persists.
6. Product Availability & Backorders
We strive to maintain accurate inventory information on the Website, but occasionally Products may be out of stock after an order is placed. If a Product you ordered is out of stock, we will notify you via email within 2 business days and offer you the option of a full refund or a backorder (if applicable). Backorder fulfillment times will be communicated to you at the time of notification.
7. Product Descriptions & Accuracy
We make every effort to ensure that Product descriptions, images, and specifications displayed on the Website are accurate and up-to-date. However, we do not warrant that descriptions or images are error-free, and slight variations in color, size, or design may occur due to manufacturing processes or screen display differences. If you receive a Product that differs significantly from its description, please contact our customer service team for assistance.
8. Your Responsibilities
You agree to: (a) provide accurate, complete, and current information when placing an order; (b) keep your account credentials (if you create an account) secure and not share them with third parties; (c) promptly notify us of any unauthorized use of your account; and (d) comply with all applicable laws and regulations when using the Website and purchasing Products.
9. Limitation of Liability
Younglausshop’s liability to you for any damages arising out of or related to your purchase of Products (including but not limited to damages for lost profits, indirect, incidental, or consequential damages) shall be limited to the total amount paid for the affected Products. We shall not be liable for any damages caused by factors beyond our reasonable control (e.g., carrier delays, natural disasters, customs issues).
Nothing in these Terms excludes or limits our liability for fraud, gross negligence, or damages that cannot be excluded by applicable law.
10. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business practices, legal requirements, or market conditions. When we make changes, we will update the “Last Updated” date at the bottom of this page and post the revised Terms on the Website. Your continued use of the Website or placement of orders after the changes take effect constitutes acceptance of the revised Terms.
11. Contact Us
If you have any questions, concerns, or need assistance related to these Terms of Purchase, please contact our customer service team at:
Email: [email protected]